Privacy Policy

Privacy Policy

At Twin Cities Furnace Cleaning, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect the following types of information in order to schedule and provide our air duct cleaning services:

• Contact Information: This includes your name, phone number, address, and email address.

2. How We Use Your Information

The information we collect is used solely for purposes related to our services. This includes:

• Scheduling and Service Assessment: We use your contact information to schedule appointments and assess the scope of work required.
• Service-Related Communication: We may use your phone number and email to communicate about your appointment, service details, billing, invoicing, or any inquiries you may have.
• Company Announcements and Promotions: Occasionally, we may send email notifications about new services, promotions, or special deals that we believe may interest you. You may opt out of these communications at any time by following the unsubscribe instructions in our emails.

3. Text Messaging Policy

We use text messaging only to communicate regarding active services, such as appointment confirmations, reminders, or responses to inquiries. We do not send promotional texts. Message and data rates may apply. To opt-out of receiving text messages, you may reply with “STOP” at any time.

4. Information Sharing and Disclosure

We value your privacy and do not share, sell, or disclose your personal information to any third parties for any purpose.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights

You have the right to:

• Access your personal information.
• Update or correct any information you have provided to us.
• Opt-Out of promotional emails by clicking the unsubscribe link at the bottom of our emails.
• Stop receiving text messages by replying STOP to any of our text communications.

7. Contact Us

If you have questions about our Privacy Policy or wish to make any requests regarding your information, please contact us at:

Email: ​support@twincitiesfurnacecleaning.com​

Phone: 612-558-1737

​

8. Changes to Our Privacy Policy

We may occasionally update this Privacy Policy. Any changes will be posted on our website, and we encourage you to review it periodically.